Shipping policy
Shipping Policy
At FifthandGel, we’re committed to delivering your order quickly and reliably.
Processing Time
All orders are processed within 1 business day. Orders placed on weekends or holidays will be processed the next business day.
Shipping Time
We currently offer fast tracked shipping across the United States.
Estimated delivery time:
-
2–3 business days
Once your order ships, you will receive a confirmation email with tracking information.
Order Tracking
Tracking details are sent automatically to the email used at checkout once your package has been shipped.
Shipping Delays
While most orders arrive within the estimated timeframe, occasional delays may occur due to carrier issues, weather conditions, or high shipping volumes.
Incorrect Address Information
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Stolen Packages
If your package is marked as delivered but cannot be located, please contact the shipping carrier first. If you still need assistance, contact our support team and we’ll do our best to help.
Contact Us
For any shipping-related questions, please contact our support team at: support@fifthandgel.com