Shipping policy

Shipping Policy

At FifthandGel, we’re committed to delivering your order quickly and reliably.

Processing Time

All orders are processed within 1 business day. Orders placed on weekends or holidays will be processed the next business day.

Shipping Time

We currently offer fast tracked shipping across the United States.

Estimated delivery time:

  • 2–3 business days

Once your order ships, you will receive a confirmation email with tracking information.

Order Tracking

Tracking details are sent automatically to the email used at checkout once your package has been shipped.

Shipping Delays

While most orders arrive within the estimated timeframe, occasional delays may occur due to carrier issues, weather conditions, or high shipping volumes.

Incorrect Address Information

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Stolen Packages

If your package is marked as delivered but cannot be located, please contact the shipping carrier first. If you still need assistance, contact our support team and we’ll do our best to help.

Contact Us

For any shipping-related questions, please contact our support team at: support@fifthandgel.com